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Commercial Cleaning Services
Bespoke cleaning services for commercial, public and institutional buildings.
Our highly trained teams deliver service excellence across a range of industry sectors providing an array of cleaning and related services based upon our experience providing the same service excellence in exclusive 5-Star establishments and private residences.
Commercial cleaning is an essential for every type of business and we will deliver a thorough clean detailed by a customized cleaning plan specifically tailored for the requirements of your workplace.
Cleaning System Protocols
Our Cleaning System Protocols are the gold standard in the industry, helping to ensure removal of the maximum amount of dirt, germs and bacteria to further reduce the risk of illness and create a truly clean working environment.
Our experience in meeting and exceeding the highest standards required by various industry bodies like Environmental Health Officers (EHO) and AA inspectors, ensures that we are best placed to develop cleaning regimes and internal standards to enable your particular business to achieve outstanding hygiene inspection results.
Our cleaning products
We source our cleaning materials from our partners Zenith Hygiene. These products include eco-friendly, plant based bio range, as well as professional products that need specific handling practices. We will include all chemical and handling data sheets within the Protocols pack provided to you at the outset of our cleaning contract. None of the Zenith Hygiene products we use have been tested on animals.
We are also making efforts to be environmentally aware by constantly making changes to improve the working environment and also adding non-toxic products to those we use, so we can provide the best possible service for our customers.
Rest assured...
Everyone in our cleaning teams is employed directly by Outstanding Cleaning Services. Every employee must have two references, which we check; passport identification; proof of address; and permission to work in the UK.
Outstanding Cleaning Services has £2 million public liability insurance; and up to £10 million employer's liability insurance.
Client sectors
The sectors in which we work are many, varied and constantly growing. Currently we provide commercial cleaning services to:
- Educational facilities cleaning
- Schools
- Nurseries
- Medical facilities cleaning
- Dental care practices
- Health centres
- Commercial offices cleaning
- Showrooms
- Offices
- Housekeeping duties
- Hotels
- B&Bs
- Hospitality cleaning
- Restaurants
- Pubs
Our core values
Transparency
- We build strong and successful relationships with our clients
- We learn from our mistakes while remembering the lessons
- We act with integrity and interact with understanding
Responsibility
- We make a positive change to the health and well being of our clients
- We are committed to integrity, ethics and sustainability
- We take responsibility for our actions. This allows us to work freely and more effectively
Gratitude
- We are genuinely proud of every team member because this is our best form of advertising our services
- We aim to deliver the highest possible quality of cleaning and we are thankful to our teams for making it happen
- We celebrate success and we work with an attitude of gratitude being proud of our brand and our people
Trust
- We focus on finding solutions and achieving results, not making excuses
- We work hard, with determination; and we are never complacent
- We trust and rely on each other to accomplish outstanding standards
Passion
- We are excited by change and open to new challenges and opportunities
- We would be nothing without our people; our cleaning teams are at the heart of our company
- We always aim to improve at every step of the service we offer because we love being Outstanding.
Our commitments
Account Management
Our management team are passionate and talented people who are committed to building strong and long-lasting relationships for their clients. Each and every client is extremely important to us, so we are totally focused on delivering service excellence every day.Quality
Our investment in innovation and new technology has been a fundamental part of our service model. Client satisfaction and retention is the key to our success and we always strive to improve the services we offer.Training
We deliver training using a number of formats, such as on-line training and one to one individual sessions using either our own operational management team or specialist external providers. We are committed to ensuring our cleaning operatives work in a safe and hygienic environment. This is why delivering health and safety and product COSHH training on-site to our employees is an integral part of the service we provide.Health & Safety
Our Operations Management team and site supervisors manage the day-to-day Health & Safety issues, ensuring all Outstanding Cleaning Services employees work in a safe manner whilst performing and carrying out their duties. We continually monitor our performance and any trends at Monthly Health & Safety meetings, where we have been able to prevent and minimise site accidents involving personnel, thus producing a safer working environment.
Our policies
Equal Opportunities
The company whole-heartedly supports the principle of equal opportunities in employment and opposes all forms of unlawful or unfair discrimination on the grounds of colour, race, nationality, ethnic or national origin, sex, disability, age, religious belief, sexual orientation or marital status.We believe that it is in the company's best interests and of all those who work in it to attract, retain and develop a diverse pool of talent. We therefore seek to ensure that the human resources, talents and skills available throughout the community are considered when employment opportunities arise. We believe it is essential to the company's productivity and profitability to enable employees of all backgrounds to reach their full potential by encouraging a working environment that is inclusive to all. Our Gender Pay Gap is 0%.
Health & Safety
We are fully aware of our legal obligations and that failure to meet the requirements of the law could have serious consequences for us, whether an accident takes place or not. We know that it is our responsibility to take care of our staff and to make sure they work safely, and we take this moral and legal responsibility very seriously.Providing a safe and healthy working environment for not only our staff but for all personnel, who come in contact with our operations, is our highest priority.
Whistleblowing
We operate a whistleblowing policy so that all employees know that they can raise concerns about how colleagues are being treated, or practices within our business or supply chain, without fear of reprisals.Modern slavery
As you would expect from a professional services company we have a zero-tolerance approach to any form of modern slavery and are committed to acting ethically and with integrity and transparency in all business dealings. We have effective systems and controls in place to safeguard against any form of modern slavery taking place within the business or our supply chain.
Our commercial clients currently include:
FARLEIGH WALLOP
Client logos included by permission.
Contact us by telephone, email or using our Commercial Cleaning enquiry form:
For an informal chat
— in confidence —
please call Ellie Harris on
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